Student Grievance Cell

Objectives

To build a responsive and accountable attitude that keeps the atmosphere in the college harmonious.

• Keep the college free of strife by promoting good student–student and student–teacher relationships.
• Encourage students to express grievances freely and frankly, without fear of being victimised.
• Keep a suggestion and complaint box in front of the Grievance Cell in the Administrative Block, where students can drop grievances and suggestions anonymously.
• Advise students to respect each other's rights and dignity, and to show restraint and patience whenever disagreements arise.
• Advise students not to incite others against fellow students, teachers or the college administration.
• Advise all staff to be caring towards students and never vindictive.
• Ragging in any form is strictly prohibited inside and outside the institution. Any ragging or breach of discipline must be reported to the Principal urgently.

What it handles

The cell deals with written grievances from students on:

How it works

The cell looks into every complaint, judges its merit, and can also look into matters of harassment. It:

• Attends to cases promptly once a written grievance is received.
• Formally reviews all cases and keeps statistical reports of the number received.
• Reports to the authorities on cases handled and any pending cases that need direction from higher authorities.

Raise a grievance

Meet the cell members in person or the officer-in-charge of the Student Grievance Cell. If you prefer not to appear yourself, you can write it down or send an email instead.

1. Write it down

   Put your grievance in writing and drop it in the grievance or suggestion box at the Administrative Block, or email the officer-in-charge.

2. Attach documents

   The cell acts on cases forwarded with the necessary supporting documents.

3. Get it resolved

   The cell makes sure your grievance is resolved within the time limit it sets.